Customer testimonials

Cleaning that makes a difference

We build trusted relationships with our customers by delivering consistent, flexible cleaning services that work around their needs. From day-to-day support to one-off cleans, we focus on getting the job done properly.

But don’t just take our word for it. Here’s what some of our customers say about working with Unify.

“Unify puts a real emphasis on its people. Taking a values-based approach and paying the Living Wage means they’ve got a really engaged workforce who feel like they’re an extension of our own team.

It means our relationship with Unify is very honest and open. There is visible contract management and transparency from them about their work. The reporting gives us peace of mind standards are being maintained. If we do need to tweak things as we go along they’re very flexible in their approach and have built a bespoke package for us.

“The quality of service from Unify gives us, our staff, customers and visitors the reassurance that we offer a healthy and safe working environment.”

Lissa Earnshaw - Site Operations Manager - MSP

“Unify are brilliant to work with; from the onsite cleaning team, who go above and beyond their day-to-day roles and have created a real sense of being part of our UA92 family, through to their approachable management who react quickly to our needs.

They offer stand-out flexibility and have worked closely with us to create bespoke service agreements which ramp cleaning up or down depending on our term dates.”

Janette Elliot - Facilities and Operations Manager - UA92

“Unify has been a reliable and supportive cleaning partner for over three years. Their team understands the unique requirements of both our office and residential spaces and delivers a consistently high standard of service.

Their flexibility is a real strength. Whether it’s regular daily cleaning or last-minute support, they respond quickly and with a can-do attitude. Communication is always open and transparent, and we have confidence that they’re looking after our spaces as if they were their own.

We see Unify as a true partner in helping us provide clean, safe, and welcoming environments for the people we support and our colleagues.”

Jason Drury Strategic Procurement Manager Turning Point

"We've been working with Unify since our office fit-out 3.5 years ago, and we couldn't be happier with the results. Thanks to their brilliant cleaning team, our workspace still looks as fresh and immaculate as the day it was completed. The standards are consistently excellent, with regular cleaning audits ensuring everything stays in top condition.

Any issues are resolved quickly and professionally, reflecting Unify’s commitment to quality and reliability. Their service has helped us maintain a welcoming and pristine environment for both staff and visitors. I would highly recommend Unify – their holistic, customer service approach is leagues apart from their competitors."

Clare Crabtree - Workplace Manager- Kainos

“At CubicWorks, choosing to work with Unify was a natural decision. They were already providing services in the building, which made it convenient, and as part of the Bruntwood group, they share the same values around people, quality and care.

Our experience has been consistently positive. The office is always clean and ready for the day ahead, and if any issues arise, such as staff sickness, Unify responds quickly with reliable mobile support.

In fact, the biggest compliment we can give is that they’re almost invisible — everything just works, which is exactly what we need. They deliver the basics consistently and to a high standard.

We’d definitely recommend Unify. They’re great people to work with, always responsive, and aligned with our values. They feel like part of the wider team. They're always friendly, helpful, and easy to work with."

Shan Khambata - Director - Cubic Works

“From our first conversations with the Unify team, it was clear that their attention to detail would be second to none. Their commitment to paying the Real Living Wage and investing in their people gave us even greater confidence in our decision to work with them.

Our experience has been wholly positive. There’s a shared ethos that runs from senior management through to frontline staff, built around work ethic, professionalism, and personality.

Unify gives us total peace of mind when it comes to the cleanliness of our buildings, and that’s invaluable. The on-site team’s attention to detail is exceptional, and they’ve become a true extension of our team. They provide excellent customer service, proactively report issues, and bring humour and warmth to their work. They’ve also built strong, friendly relationships with many of our customers, which has been great to see. I would fully recommend Unify. We regularly recommend them to our own customers, and the feedback is always the same that they offer great value, are easy to work with, and consistently go above and beyond.”

George Barclay - Head of Property, FM and Operations - Sciontec