FAQ’s

We provide a wide range of commercial cleaning services including daily cleans, one-off deep cleans, event cleaning and specialist support such as washroom services and window cleaning. Our services are always tailored to your needs.

We work across offices, labs, schools, studios, hospitality, coworking spaces and more. Our teams are trained to work in a variety of environments with different operational and compliance needs.

We work across the North West, Yorkshire and Midlands, with teams based in key cities and regions including Greater Manchester, Cheshire, Leeds, Liverpool, Birmingham and surrounding areas. If you're not sure whether we cover your location, just get in touch and we’ll be happy to advise.

Just get in touch with us via our contact form, email or phone. We’ll talk through your needs and arrange a site visit if required before providing a tailored quote.

Yes. All our cleaning teams are directly employed, not agency staff. This helps us provide consistent, reliable service and means our colleagues benefit from proper support and fair working conditions.

Yes. We are a Real Living Wage Employer. Everyone who works for Unify is paid at or above the Real Living Wage.

We’re proud to be a Disability Confident Employer, a supporter of the Greater Manchester Good Employment Charter, and members of the All Equals Charter, Race Equality Matters, Evenbreak Talent First and the Age Inclusive Employers Network.

Yes. We use Tersano’s Stabilised Aqueous Ozone (SAO) in many locations, which significantly reduces our use of traditional cleaning chemicals. We’re also transitioning to probiotic and low-impact products wherever possible.

Where appropriate, yes. Our chemical-free cleaning approach reduces exposure to harsh chemicals for both building users and our colleagues, while still delivering excellent hygiene standards.

Absolutely. We’ll work with you to align your cleaning services with your wider environmental and social goals, from reducing plastic and chemical use to improving reporting and supporting green building targets.

We work with suppliers who share our values, including Chespack Hygiene. Through their partnership with the Made Blue Foundation, our product choices help fund clean water projects in places where it's needed most. Since 2021, this has supported new water infrastructure in rural Bangladesh, giving over 3,000 people access to safe drinking water.

Yes. We offer up to 24 hours a year of paid time for each team member to support local charities and causes through our Cares Hours programme. Activities have included volunteering at school careers events, deep cleaning for charities, litter picking, and collecting gifts for children's wards at Christmas. It’s one way we help create thriving cities and give back to the communities we work in.

Yes. We’re SafeContractor approved and ISO 45001 certified. These accreditations show we have strong, externally verified systems for managing health and safety. goes here

Every contract will be provided with a suite of Risk Assessments, Safe Systems of Work and information relating to COSHH as part of the mobilisation process. This can be provided in printed format and electronically depending on your preference.

Yes, we can provide DBS-checked staff where required, particularly in environments like schools or healthcare settings. Let us know if this is something you need and we’ll make it part of the delivery plan.

It depends on your needs and the complexity of the site. We work quickly and collaboratively to get things in place and will agree on a start date that works for you.

Yes. We often work with customers who are switching from another provider. We’ll manage the transition carefully to make sure there’s no disruption to your service.

We use smart systems to track quality, raise issues and keep you informed. Our local managers stay close to each site and carry out regular checks so we can act quickly if anything needs attention. here